Key Points:

• Neato's cloud is shutting down, leaving its robovacs stuck in manual mode .
• This comes just two years after it promised customers it would continue to support the vacuums for five years .
• Users are receiving emails notifying them that their robot vacuum cleaners will no longer have access to cloud services, meaning they can't be controlled through the robots’ MyNeato app .
• Neato’s cloud is shutting down, leaving its robovacs stuck in manual mode